Softvoile support forum

Hi,

I'm a current user of Clipdiary 3.4. I just received an invitation from Softvoile to upload and install version 3.5. I downloaded it, installed it, and when I ran it I received the message "Sorry, your subscription for free UPGRADES has expired." Since I'm happy with ver. 3.4 and have no wish to spend more money for more features, I decided to revert to ver. 3.4. I ran the ver 3.4 installation which was successful. When I ran Clipdiary (now back to ver. 3.4), I got the same message. So I found my registration email, copied the registration key into the dialog box, clicked on Register Key, and again got the same error message. Finally I uninstalled ver. 3.4, reinstalled it, re-entered my key, and again got the same message.

How do I install ver. 3.4 and register with my existing license key without spending more money?

Regards,
Mike Albert

Can you please send me the license key tby e-mail mail2@softvoile.com? I will check where is problem.

Should the upgrade also migrate the license key it used with? Just curious.

Yes, if your key is valid for new version. It will be work automatically.

I have the same problem.

If you buy Clipdiary, you get a lifetime license and 12 months of free
updates to new version. When the 12-month period is over, your key
won't fit new Clipdiary versions, but you still can use the older
versions. Now you may either pay a small fee to renew your annual
subscription to updates, or download and use the previous version of
Clipdiary.

Renew subscription : http://clipdiary.com/upgrade/?s=email
Download older versions : http://clipdiary.com/upgrade/download.php?s=email